Privacy Policy

Last updated: 13 August 2026

hakomimi ("we", "us") sets out below how information is handled in the applications and website we provide (the "Services").

1. Basic policy

We recognize the importance of users' personal information and comply with the Act on the Protection of Personal Information of Japan and other applicable laws. We do not collect information beyond what is necessary to provide the Services.

2. Information in our applications

As a rule, our applications do not collect or transmit personally identifiable information. Where an application requests access to device features (microphone, camera, storage, etc.), such access is used solely to perform the application's functions on the device itself. Data obtained through these features is not transmitted to or stored on our servers or any external service.

The specific permissions used by each application, and their purpose, are described on the respective store listing.

3. Information on our website

When you use the contact form, we ask you to provide:

• Your name
• Your email address
• Your message

This information is used only to respond to your inquiry and to contact you about it. It is not used for any other purpose.

4. Analytics

We may use analytics tools to understand how the website is used, in order to improve our Services. The information collected by such tools does not identify individuals.

5. Disclosure to third parties

We do not provide information to third parties except:

• with the user's consent;
• where disclosure is required by law; or
• where necessary to protect a person's life, body or property and obtaining consent is difficult.

6. Management of information

We take necessary and appropriate security measures to prevent leakage, loss or damage of the information we hold. Information that is no longer required is promptly deleted.

7. Disclosure, correction and deletion

Where a user requests disclosure, correction or deletion of their own information, we will verify their identity and respond within a reasonable period.

8. Children's privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have done so, we will delete it promptly.

9. Changes to this policy

We may revise this policy as necessary. Revised terms take effect when posted on this page.

10. Contact

hakomimi
BIG Office Plaza Ikebukuro 1206, 2-62-8 Higashi-Ikebukuro,
Toshima-ku, Tokyo 170-0013, Japan
contact@hakomimi.com